Refund policy

Return and Refund Policy

Thank you for choosing VEVOR VIP for your shopping. We want to ensure your satisfaction with every purchase. Please read our return and refund policy carefully.

30-Day Return Policy: You may return eligible items within 30 days of receiving your order for a full refund. To be eligible, items must be unused, in the original packaging, and in the same condition as received.

How to Initiate a Return:

1. Contact our customer support team at support@vevor.vip within 30 days of receiving your order.
2. Provide your order number, item details, and reason for the return.
3. Our team will guide you through the return process and provide instructions for shipping the items back to us.

Refund Process: Upon receiving your returned items, we will inspect them and process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Non-Returnable Items: Certain items are non-returnable, including:

• Used or damaged items.
• Gift cards.
• Downloadable products.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at support@vevor.vip. We will work with you to resolve the issue and provide a replacement or refund.

Google Compliant Refund Policy: Our refund policy complies with Google's guidelines. If you have any questions or concerns regarding your purchase, please contact our customer support team, and we will assist you promptly.

Contact Information: For any questions or assistance regarding returns and refunds, please contact our customer support team at support@vevor.vip.

Thank you for choosing VEVOR vip. We appreciate your trust in our products and are committed to providing a positive shopping experience.

Note: This return and refund policy is subject to change. Please review the policy before making a purchase.